When You Have to Deliver Bad News, Do It in Person
For whatever reason, it’s sometimes up to the CEO to deliver bad news to a valued customer. There are a ...
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Manage Your Reputation at All Times
Here’s the latest proof that life isn’t fair. Creating and managing your company’s reputation takes a ...
6 Hidden Dangers of Hiring Your Spouse
There certainly are successful examples of family business owners hiring their spouses to join them in the ...
How to Stand Out from Competition Without Lowering Price
It’s difficult for businesses to avoid becoming a commodity where there’s little to no difference between ...
Be Client-Driven, Not Competitor-Driven
It may seem that part of a CEO’s job is to know what the competition is doing. You want to track what’s ...